Our first stop is always to the farms near us in the Durham Region. We stick to the harvest season for Southern Ontario. If we can’t find it we’ll head to the local Asian market and look for Produce of Canada, the closer the maker the better. Once we run out of something it’s out of stock until it’s back in season. We wrote a blog post about what GTA Asian markets we go to!

The honey used in our mustards is also sourced locally.

Ingredients like sugar, salt, mustards seeds and the oher spices we put in the jars come from bulk stores to sace on packaging and waste.

We are but two people, and if something is out of seasons we don’t make it again until it is back in season. You can always sign up to be emailed when it’s back in stock on that item’s product page.

Friends, that would be so expensive. One day we will sort that all out, but until then you can find us at markets all over the GTA and Southern Ontario. Follow us on social media or sign up for the newsletter in the footer to be notified about upcoming events.

As of January 2024, we have just started offering local delivery. Delivery’s are made on the weekends, for a $5 fee paid at checkout. Our delivery area is currently a 1 hour radius of Ajax, On.

We make deliveries on Sundays.

Alternatively, you can come to us for free!

We currently have an open return policy, if you open the jar before the Best Before date on it and the item is not tasty to you, or has spoiled we will refund you or make it right!

To be eligible and start a return, you can contact us at yuli@marubashi.shop.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

We will happily exchange unopened products for something you’d rather have. If you just made a mistake that’s okay! Brain fog is real.

If we have talked it over with you and decided on a refund, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at yuli@marubashi.shop.

Best Before on our products mean if stored in the proper conditions your jar or pouch will keep your goods tasting great until that date at least. It is not necessarily an Expiry Date. This rule of thumb is based on what temperature and humidity they’re stored at. Ideally for the glass jars of pickles, sauces and condiments, you want a cool area with high humidity. If the humidity is too low, the liquid could evaporate and leave the contents exposed to air. Pouches you want a cool, dry place.

All glass jars are good in these conditions between 15-18 months of when they were made and are labeled as such. If you open it after the Best Before date and there’s no smell or mold, it’s very likely still good to eat! You can always email us a picture if you’re unsure. Refrigerate all glass jars once they have been opened! Pouches may remain in a pantry (cool, dry) environment.